Frequently Asked Questions



  1. What is an air ambulance?
  2. What service does Advanced Air Ambulance provide?
  3. What kind of medical personnel does Advanced Air Ambulance provide?
  4. What type of medical equipment is on board an air ambulance flight?
  5. Do you provide neonatal or pediatric team to transport infants and small children?
  6. Can you transfer patients awaiting an organ transplant
  7. What type of insurance does Advanced Air Ambulance, Corp., Carry on the aircraft?
  8. When is an air ambulance transfer most needed?
  9. How many family members can accompany the patient?
  10. What type of aircraft does Advanced Air Ambulance provide?
  11. What type of payment does Advanced Air Ambulance accepts?
  12. Do insurance companies, Medicare or Medicaid pay for air ambulance transfers?
  13. What is the cost of an air ambulance transfer?
  14. What services are included in the price quotes?

  15. How far can Advanced Air Ambulance, Corp., transfer a patient?
  16. Does Advanced Air Ambulance transport patients internationally?
  17. Can Advanced Air Ambulance, Corp., transfer patients within Europe, Asia or other countries?
  18. Are air ambulance companies regulated by any state or federal  agencies?
  19. Does Advanced Air Ambulance provide executive AIR CHARTER transfers?
  20. What are your operating hours?

1. WHAT IS AN AIR AMBULANCE?
A. An air ambulance is a fixed-wing aircraft with built in stretcher system and fully equipped with Advanced Life Support (ALS) medical equipment and medical personnel to assist in the transport of an ill person from one city to another, regardless of distance.


2. WHAT SERVICES DOES ADVANCED AIR AMBULANCE, CORP., PROVIDE?
A. At Advanced Air Ambulance Corp., we provide many types of services to suit the patient’s particular medical needs. In most circumstances, Advanced Air Ambulance, Corp., will provide complete worry-free BEDSIDE-to-BEDSIDE service, which means we will provide a ground ambulance to pick up the patient from their bedside to the nearest possible airport. We will then fly the patient on an awaiting air ambulance that is medically equipped with Advanced Life Support (ALS) equipment and staffed with a Registered Nurse and/or ALS Paramedic. Upon arrival to the destination airport, an awaiting ambulance will transfer the patient to the final destination. We also provide specialized medical staff when needed. For example, when a patient requires a respirator or ventilator, a Respiratory Therapist is required to operate such a device on board the flight. Physicians may also be available upon request, at additional fees. In addition, Advanced Air Ambulance, Corp. provides Medical Escort Service for those patients that require medical care on a commercial airliner.
 

 


3. WHAT KIND OF MEDICAL PERSONNEL DOES ADVANCED AIR AMBULANCE, CORP., PROVIDE?
A. Advanced Air Ambulance, Corp., provides, in most circumstances, a Registered Nurse and/or an ALS Paramedic to attend to patients on board. When a patient needs to be transported with a respirator or ventilator, a Respiratory Therapist is required to treat the patient along with a nurse. At Advanced Air Ambulance, Corp., we also provide Neonatal and Pediatric nurses to take care of infants in incubators. Specialized physicians, such as Cardiologist, Neurologist, ER Physicians and or Orthopedists, are available upon request.

 


4. WHAT TYPE OF MEDICAL EQUIPMENT IS ON BOARD AN AIR AMBULANCE?
A. All of the aircraft are equipped with on board certified Advanced Life Support (ALS) medical equipment. The medical equipment consists of, but is not limited to, cardiac monitors, defibrillators, IV pumps, infusion pumps, IV solutions, medical oxygen, oxygen supplies with all necessary regulators and gauges to deliver oxygen, intubations equipment, respirator/ventilator, FAA approved stretcher, oropharyngeal airways, hand operated bag-valve mask resuscitators, portable suction units, pulse oximeters, blood pressure cuffs, etc.

 


5. DO YOU PROVIDE NEONATAL OR PEDIATRIC TEAM TO TRANSPORT INFANTS AND SMALL CHILDREN?
A. Yes. We provide a team of Neonatal nurses and respiratory therapists to take care of infants in incubators or isolate. We also provide a team of Pediatric medical staff that will attend pediatric patients. In most flights, parents will be able to accompany their loved ones.

 


6. CAN YOU TRANSFER PATIENTS AWAITING AN ORGAN TRANSPLANT?
A. Yes. We recommend that you contact us prior to the transfer, when you are placed on the transplant list, to discuss our aircraft availability, payment arrangements, and other details. However, due to time limitation, we urge you to compile a list of air transport companies to determine which will respond in the shortest time possible. In addition, make sure to have pre-approved insurance payment guarantee and/or major credit card(s) with available balance.

 


7. WHAT TYPE OF INSURANCE DOES ADVANCED AIR AMBULANCE, CORP., CARRY ON THE AIRCRAFT?
A. The Learjet aircraft carries up to $20 million of coverage per aircraft per occurrence. The twin engine propeller aircraft carries up to $1 million of coverage per aircraft per occurrence.

 


8. WHEN IS AN AIR AMBULANCE TRANSFER MOST NEEDED?
A. When a patient requires a stretcher during an air transport, then an air ambulance will be most needed. Other occasions may require the patient to go to a specialized hospital for immediate treatment or specialized rehabilitation. Also patients and their family members may prefer using an air ambulance for the comfort and worry-free bedside-to-bedside service that we offer rather than using a commercial airline that do not accept patients on domestic flights.

 


9. HOW MANY FAMILY MEMBERS CAN ACCOMPANY THE PATIENT?
A. Depending on the type and the configuration of the aircraft, we may accept up to four passengers to accompany the patient. If the patient requires several medical personnel, then fewer passengers will be able to accompany the patient.

 


10. WHAT TYPE OF AIRCRAFT DOES ADVANCED AIR AMBULANCE, CORP. PROVIDE?
A. Advanced Air Ambulance, Corp., provides a large fleet of aircraft. The fleet consists of Learjet series; models Lear 36, Lear 35, Lear 25, and Lear 24. Learjet aircraft are known to be the most comfortable and reliable corporate jets in the world. Our twin-engine propeller aircraft consist of Cessnas and King Air Beechcraft. The air ambulance aircraft are cabin pressurized to maintain a smooth and comfortable ride for all patients.

 


11. WHAT TYPE OF PAYMENT DOES ADVANCED AIR AMBULANCE, CORP. ACCEPTS?
A. We accept all major credit cards such as American Express, Visa, Master Card, and Discover Card. We also accept all types of checks with a credit card guarantee, bank wire transfers, and third party financial arrangement including insurance companies.

 


12. DO PRIVATE INSURANCE COMPANIES, MEDICARE, OR MEDICAID PAY FOR AIR AMBULANCE TRANSFERS?
A. Depending on the individual's insurance coverage, many private insurance companies do cover air ambulance transfers. It is best to check with the insured policy for pre approval of the air ambulance transfer. Medicare will not pay unless it is certain that it is that the transport is a medical necessity. We are able to submit a claim on behalf of the patient once an  Advance Beneficiary Notice is signed and sent to us.

 


13. WHAT IS THE COST OF AN AIR AMBULANCE TRANSFER?
A. The cost of an air ambulance transfer is based on various factors, such as the type of aircraft, type of medical personnel on board, and distance of the transfer. When calling our 24-hour dispatch center, our flight coordinators will provide you with accurate prices for your transport.

 


14. WHAT SERVICES ARE INCLUDED IN THE PRICE QUOTES?
A. For your convenience, we offer worry-free Bedside-to-Bedside service, which includes our medically equipped aircraft with medical personnel along with ground ambulance transportation at each end, unless otherwise requested.

 


15. HOW FAR CAN ADVANCED AIR AMBULANCE, CORP., TRANSFER A PATIENT?
A. At Advanced Air Ambulance, Corp., we fly anywhere in the world permitted by the Federal Aviation Administration (FAA) and State Department. We are able to fly over the Atlantic and Pacific oceans with the jet aircraft.

 


16. DOES ADVANCED AIR AMBULANCE TRANSPORT PATIENTS INTERNATIONALLY?
A. Yes, at Advanced Air Ambulance, Corp., we can fly anywhere in the world, except for those countries in which the Federal Aviation Administration (FAA) and the State Department do not permit U.S. registered aircraft to go to.

 


17. CAN ADVANCED AIR AMBULANCE, CORP., TRANSFER PATIENTS WITHIN EUROPE, ASIA, OR OTHER COUNTRIES?
A. Yes, with the convenience of our strategically located base in Europe, we can transfer patients within Europe, Asia, the Middle East, and Africa.

 


18. ARE AIR AMBULANCE COMPANIES REGULATED BY ANY STATE OR FEDERAL AGENCIES?
A. In some states, such as: Florida and Texas, air ambulance companies are regulated at a state level. Advanced Air Ambulance, Corp., is licensed in the state of Florida. However, the Federal Aviation Administration (FAA) certifies all of the aircraft.

 


19. DOES ADVANCED AIR AMBULANCE, CORP., PROVIDE EXECUTIVE AIR CHARTER TRANSFER?
A. Yes we do. Our Advanced Aero Charter division is proud to provide you with air charter service anywhere in the world. You may choose from an executive fleet of Gulfstream, Challenger, Hawker, Lear Jet, King Air, and Cessna aircraft that accommodates any of your executive air charter needs. We coordinate ground support, such as limousine service, at both origin and destination of the flights to ensure smooth and comfortable travel for our passengers.

 


20. WHAT ARE YOUR OPERATING HOURS?
A. Our dispatch office is open 24 hours, 7 days a week including all holidays. An experienced flight coordinator is always ready to assist you.

 


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