Real stories from patients, families, and care teams.

Excellent Service!

EXCELLENT SERVICE!!!!!! My parents were on a cruise, Dad had a heart attack, stuck in Mexican hospital. Advance Air Ambulance, came to the rescue with Door to Door Outstanding Service!! My parents

A Word of Appreciation

We would like to express our appreciation to Advanced Air Ambulance and the crew for all the help we received on our flight from Ocala, FL to Seattle, WA. Everyone was extremely

Comfortable as my own bed

I have been telling everyone about our wonderful experience with Advanced Air Ambulance. Everything went off just like clockwork. The flight was very smooth and the attendants to my aunt Ella were

Doing Business on the Phone

I have never liked doing business on the phone, preferring to look those I am dealing with in the eye. Richard was wonderful to deal with and couldn’t have been more helpful

Handled Stress in a Calming Way

We just want to send our sincere thanks for all the work you did. Your team from the pilots to the medical staff was absolutely wonderful. They showed extreme concern and professionalism,

First Class Manner

Thanks again for the first class manner in which you handled door to door service that took a load off our shoulders. Please pass along our words of praise to all of

Above and Beyond

I just wanted to thank you for your help in coordinating my mother’s flight from Fresno, CA to New York. Please convey my thanks to the 2 pilots and especially to the

Last Minute for a Medical Escort

I want to compliment you and your company for your rapid, efficient, and professional response to last minute need for a Medical Escort… on a commercial Airline from Europe. Mr. J. Jones

A Source to Over 10,000 Clients

I cannot express just how grateful my family and I are with you and the crew who flew out to San Luis Potosi, Mexico to transport my mom. During emergencies we go

A True Gem

I want to express my gratitude and pleasure with working with Richard at Advanced Air Ambulance. Our air ambulance flight for my mother went so smooth, the ambulances were waiting for us